Farmier Privacy Notice

Effective Date: January 1st, 2024

This Privacy Notice (the “Notice”) of Barnowl.io d/b/a Farmier (“Farmier,” “we,” “us,” and “our”) describes Farmier’s privacy practices in connection with personal information we collect online through our website and hosted farmOS web applications (the “Services”). This Privacy Notice explains the types of personal information we collect, how we may use and share the information, the privacy choices and rights that you may have with respect to our handling of personal information about you, and how you can contact us if you have any questions, requests, or concerns.

Please carefully review this Privacy Notice.

Personal Data

“Personal Data” means any information relating to an identified or identifiable natural person. An identifiable natural person is a person who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, or an online identifier.

You may use many of our Services without providing any Personal Data, however in some instances we may request that you provide certain Personal Data to facilitate certain Services. In such instances we collect, use, disclose, transfer, and store Personal Data to the extent necessary for certain business purposes as detailed in this Privacy Notice.

Personal Data We Collect

When accessing or interacting with our Services, you may be asked to provide us with certain Personal Data.

The Personal Data we collect about you depends on the particular products and services we provide to you. We may collect and use the following Personal Data:

If you submit any Personal Data relating to other people, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Notice.

How We Collect Personal Information

We may collect Personal Data from various sources, including:

Information Provided By You

You provide Farmier with some of the Personal Data we collect- by email, or our website. We collect and process Personal Data from the following sources:

Cookies and Similar Technologies

To improve your experience on our Website and/or to facilitate our efforts to market our Service, we may use automatic data collection technologies or web-based automated marketing solutions to collect certain Personal Data. The information that may be collected by automated means includes:

The technologies we use for this automatic data collection may include:

How We Use Personal Data 

Under data protection law, we can only use certain Personal Data if we have an appropriate reason for doing so. We rely on various legal bases to process your Personal Data, including:

We use the Personal Data we collect for the following purposes:

The legal basis for this processing is our legitimate interest in operating our organization and the performance of a contract with you or to take steps at your request before entering into a contract.

How We Disclose Personal Data

We may disclose Personal Data about you under the following circumstances:

We only allow our service providers to handle your Personal Data if we are satisfied they take appropriate measures to protect your Personal Data. We also impose contractual obligations on service providers relating to ensure they can only use your Personal Data to provide services to us and to you. We may also share Personal Data with external auditors, e.g. in relation to security accreditations or audits of our accounts.

Marketing

We may send you direct marketing communications and information about our products and services that we consider may be of interest to you.

You have the right to opt out of receiving promotional communications at any time by:

However, if you opt out of receiving such communications, we retain the right to send you non- marketing communications (such as information about your purchase or changes to our Privacy Notice). We may ask you to confirm or update your marketing preferences if you instruct us to provide further products or Services in the future, or if there are changes in the law, regulation, or the structure of our business.

We will always treat your Personal Data with the utmost respect and never sell your Personal Data.

International Data Transfers

We may transfer, store, and process your Personal Data in countries other than the country in which you initially provided the information for the purposes described in this Privacy Notice. For example, we may transfer your Personal Data to our service providers based in the United States. If you visit our Website from outside the United States, your Personal Information will be transferred to the United States. The countries to which we transfer Personal Data may not guarantee the same level of protection for Personal Data as the one in which you reside. By using the Services, you consent to the transfer of your information to the United States.

EU and EEA Residents

To provide the Services, we may transfer your Personal Data outside of the country in which it was collected and where the level of protection of Personal Data may be different than in your country. Personal Data may be transferred to United States of America, and countries in the European Economic Area ("EEA"). If we do so, we will comply with applicable data protection laws, in particular by relying on your explicit consent. For more information about how we transfer Personal Data internationally, or to obtain a copy of the safeguards we use for such transfers, please contact us as specified below.

How We Protect Personal Data

We maintain reasonable physical, electronic, and administrative safeguards designed to help protect the Personal Information we collect from unauthorized, unlawful, or accidental access, disclosure, use, destruction, alteration, or loss. We limit access to your Personal Data to those who have a genuine business need to access it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.

Despite these efforts, however, no organization, including Farmier, can fully eliminate risks or guarantee the security of Personal Data. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of information about you at any time, and we bear no liability for uses or disclosures of Personal Data or other data arising in connection with theft of the information or other malicious actions.

Personal Data Retention

We generally retain Personal Data for as long as needed for the specific business purpose(s) for which it was collected. In some cases, we may be required to retain Personal Data for a longer period of time based on laws or regulations that apply to our business or for other necessary business purposes.

We take measures to delete or anonymize your Personal Data when it is no longer necessary for the purposes for which we process it, unless we are required by law to keep it for a longer period. When determining the retention period, we take into account various criteria, such as the type of products or services provided to you, the nature and length of our relationship with you, mandatory retention periods, and applicable statutes of limitations. Once the retention period has expired, we will delete or anonymize your Personal Data. We may retain aggregated or de-identified information indefinitely.

We may provide links to third-party websites, or may give you access to applications, software, or products that are not operated or controlled by us (the “Third Party Services”). This Privacy Notice does not apply to the Third Party Services. While we attempt to facilitate access only to those Third Party Services that share our respect for your privacy, we cannot take responsibility for the content, privacy policies, or practices of those Third Party Services. We encourage you to review and understand the privacy practices of any Third Party Services before providing any information to or through them. Your interactions with these features are governed by the privacy policy of the Third Party Service that provides the feature.

Children

Our Services are not intended for use by children under the age of 18 and we do not knowingly collect or solicit Personal Information from children under the age of 18. If you are a parent or guardian and you become aware that your child has provided Farmier with their Personal Data, contact us as described below. If we learn that we have collected Personal Information from a child under the age of 18, we will delete that information as quickly as possible.

Do Not Track

Farmier does not support Do Not Track on its websites at this time. Do Not Track is a privacy preference that you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with that service on the page. For all the details, including how to turn on Do Not Track, visit www.donottrack.us.

Additional Information for California Residents

Farmier does not share any Personal Data with third parties for their direct marketing purposes.

California residents have the right to receive, once a year and free of charge, information about the categories of Personal Data we disclosed to third parties for direct marketing purposes during the previous calendar year, and information about the third parties with whom we share Personal Data for their direct marketing purposes.

To make such a request, please contact us using the contact information provided in the “Contact Us” section below and provide us with your name, address, and email address. We will respond to you as soon as possible and in accordance with our legal obligations after receiving your request. 

Additional Information for EU Residents

Your Rights and Choices Under the GDPR

As provided under applicable law and subject to any limitations in such law, you have the following rights:

If you would like to exercise any of these rights, please contact us using the contact details at the end of this Notice.

Please provide enough information to identify yourself, including your full name and address and any additional identity information we may reasonably request from you and let us know what right you want to exercise and the information to which your request relates. We reserve the right to verify your identity in connection with any requests regarding Personal Data to help ensure that we provide the information we maintain to the individuals to whom it pertains, and allow only those individuals or their authorized representatives to exercise rights with respect to that information.

If you make a request, we will try to comply with your request as soon as reasonably practicable.

Note that applicable laws contain certain exceptions and limitations to each of these rights. We may reject your request, as permitted by applicable law.

Please note that we often need to retain certain data for record keeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion (e.g., when you make a purchase or enter a promotion, you may not be able to change or delete the Personal Data provided until after the completion of such purchase or promotion). There may also be residual data that will remain within our databases and other records, which will not be removed. In addition, there may be certain data that we may need to retain and/or not allow you to review for legal, security or other reasons.

How to Contact the Appropriate Authority

We hope that we can resolve any query or concern you raise about our use of your Personal Data. If you are an EEA or EU resident and wish to report a complaint, or if you feel that Farmier has not addressed your concern in a satisfactory manner, you have the right under the GDPR to lodge a complaint with a supervisory authority, including in your country of residence, place of work, or where you believe an incident took place.

The EU Commission has a list of supervisory authorities here: http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.

Additional Information for Residents of Other Jurisdictions

Other jurisdictions may have privacy laws in place that convey certain rights upon their residents. If you are a resident of one of these jurisdictions and would like to exercise your privacy rights, please contact us via the information provided in the Contact Us section below. Please provide the jurisdiction in which you reside, as well as the right(s) you wish to exercise. We may request additional information in order to verify your identity.

Changes to this Privacy Notice

We reserve the right to amend this Privacy Notice at any time. If we make changes to this Privacy Notice, we will post the revised Privacy Notice on the Website, and indicate at the top of this page the date this Privacy Notice was last revised. You may read a current, effective copy of this Privacy Notice at any time by visiting this page. We will follow applicable laws and regulations regarding notification of such changes.

Contact Us

Farmier is based in Connecticut, U.S.A., and is the data controller responsible for your Personal Data.

If you have any questions, requests, or complaints regarding this Privacy Notice, or if you would like to exercise your rights with respect to your Personal Data, please contact us by emailing us at privacy@farmier.com.